Settings
Tenant configuration, security, integrations, AI, modules and billing.
Issue management
How long teams have to create action plans after an issue is raised, and the rules that govern closure.
Action-plan creation SLA
Every issue must have at least one action plan created within this window of being raised. Breaches surface on the issues dashboard.
Critical
business days
High
business days
Medium
business days
Low
business days
Closure rules
All action plans must close before an issue can closeEnforced
Require an owner sign-off before an issue closesEnforced
Evidence added to an action plan is registered in the Evidence registerEnforced
A finding or risk may need several action plans — sometimes across different issues — before it is fully remediated. Remediation is attributed per action plan and issue, not assumed from a single closure.